Last Updated: 04-10-2023
Thank you for choosing www.Indianfestivals.info. We value your satisfaction and want to ensure that you have a positive experience with our products/services. This refund policy outlines the terms and conditions for requesting a refund.
1. Eligibility for Refunds
1.1. Physical Products: We offer refunds for physical products purchased through our website if they meet the following criteria:
- The product is damaged or defective upon arrival.
- The product differs significantly from the description provided on our website.
1.2. Digital Products/Services: Refund eligibility for digital products or services (e.g., downloadable content, online courses, subscriptions) may vary depending on the specific product or service. Please refer to the product or service description for refund details.
2. Refund Process
2.1. To initiate a refund, please contact our customer support team at email@example.com within 15 days of receiving the product or accessing the digital product/service. Be sure to provide your order number, a description of the issue, and any relevant supporting documentation, such as photographs for damaged items.
2.2. Our customer support team will review your request and may request additional information if needed.
2.3. Once your request is approved, we will process the refund to the original payment method used for the purchase.
3. Refund Timeline
3.1. Refunds for physical products may take up to [number of days] days to process and reflect in your account, depending on your payment provider.
3.2. Refunds for digital products or services will be processed as soon as the request is approved and may take up to [number of days] days to reflect in your account.
4. Non-Refundable Items
4.1. Some items are non-refundable, including:
- Consumable products that have been opened or used.
- Products damaged due to misuse, neglect, or improper handling.
- Services that have already been provided or partially provided.
5. Changes to Refund Policy
5.1. We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
6. Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact us at +91-9595096191.
Note: This refund policy is intended as a general guideline. Specific refund terms and conditions may vary based on the products or services you offer. It is essential to customize the policy to align with your specific business practices and legal requirements.